Voice prompts are sometimes overlooked when you implement your phone communications channel. But they're part of the customer experience too! Read on to learn why.
As customers become more aware and concerned about their data usage, it is important for businesses to operate transparently when it comes to utilising and managing their data.
Small and medium-sized businesses can choose from many cloud communications providers but they're not all the same! Here are questions to ask to find one that suits your needs.
