How to Improve Customer Experience Through API Integration

As customers become more aware and concerned about their data usage, it is important for businesses to operate transparently when it comes to utilising and managing their data.

Text messaging is not dead. In fact, it is doing quite well and thriving in the post-pandemic communication landscape. Ever since the first SMS was sent out back in 1992,...

The pandemic induced lockdown brought about a very important change in the customers’ shopping pattern. From essentials like groceries and food deliveries to non-essential...

Have you been wondering what is encryption? To start with, let’s look at the bigger picture of communication data. Every day we are communicating with people or computers...

A look at data retention. Every organisation collects data. Whether it’s the education, e-commerce, banking, or telecom industries, data is collected and stored for business and customer processes....

What is data protection and security? The recent acceleration of digital transformation for most organisations has been out of necessity, but bigger issues have been quickly arising around data...