Financial Services

Future of Digital Commerce in BFSI Industry

The businesses in financial sector can still get the first-mover advantage and accelerate their CX transformation from traditional to digital by taking prompt action.

Going digital – omnichannel engagement for financial services

Delivering better service in difficult times is no small feat – but for CINNOX users in the financial services industry, the pandemic has become a springboard for digital...

Business Messaging 101: Benefits, Types, and Use Cases

There was a time when customers would not touch a product with a ten-foot pole unless they could assess it in person. Availing online services and purchasing products from a digital store was viewed...

Resilience is the Key to Overcome Any Crisis

Overcrowded public transport, bustling coffee shops, long queues at restaurants, Gyms teeming with activity, bar patrons over-spilling on to the streets on a Friday night are all too familiar scenes...

Data Retention for Financial Services - Best Practices and Top Tips

Data retention rules exist which cover almost all of the data gathered and stored by your business, creating many levels of complexity and business risk. Could the right cloud-based data management...

Impact of CX Transformation in Financial Services

Customer Experience (CX) is one of the most important factors when it comes to a successful business. Same applies to Financial services as they play a huge role in modern economy.

CX Blueprint for
E-commerce Success

Let’s face the fact. Today, starting a business is easier than answering ‘where do you see yourself...
Omnichannel Customer Engagement
E-commerce and Retail
cloud communications

Why You Need an All-Seeing, All-Knowing Experience Platform

Let’s face the fact. Today, starting a business is easier than answering ‘where do you see yourself...
Omnichannel Customer Engagement
E-commerce and Retail
cloud communications

CX Blueprint for
E-commerce Success

Let’s face the fact. Today, starting a business is easier than answering ‘where do you see yourself...
Omnichannel Customer Engagement
E-commerce and Retail
cloud communications
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