Omnichannel Customer Engagement

5 Types of Customers You Need to Know In 2023 & How to Win Them Over

Customer personas make it more efficient for brands and businesses to appeal to a customer's specific needs and wants.

Customer Experience and Compliance: A Delicate Balancing Act

As customers become more aware and concerned about their data usage, it is important for businesses to operate transparently when it comes to utilising and managing their data.

How to Improve your Customer Support Team's Performance

Seeking ways to improve your customer support team's performance in 2023? Read on for practical tips on improving workforce productivity.

How Offline Customer Experiences Can Help Your Online Sales

Read on to learn how to implement strategies to use offline customer service tools from CINNOX to capture leads, develop rewarding relationships and nurture repeat customers.

3 Ways to Make Your E-commerce Store Stand Out From the Crowd

Learn how to make your E-commerce store stand out from the world and make it more customer friendly enviornments

How to Use Live Chat to Humanise the E-commerce Customer Experience

Consumers are increasingly using digital self-service, but they still value live human support.

CX Blueprint for
E-commerce Success

Let’s face the fact. Today, starting a business is easier than answering ‘where do you see yourself...
Omnichannel Customer Engagement
E-commerce and Retail
cloud communications

Why You Need an All-Seeing, All-Knowing Experience Platform

Let’s face the fact. Today, starting a business is easier than answering ‘where do you see yourself...
Omnichannel Customer Engagement
E-commerce and Retail
cloud communications

CX Blueprint for
E-commerce Success

Let’s face the fact. Today, starting a business is easier than answering ‘where do you see yourself...
Omnichannel Customer Engagement
E-commerce and Retail
cloud communications
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