E-commerce and Retail

5 Types of Customers You Need to Know In 2023 & How to Win Them Over

Customer personas make it more efficient for brands and businesses to appeal to a customer's specific needs and wants.

Benefits of Using Chatbots to Capture and Qualify Leads

A chatbot can help resolve FAQs quickly and efficiently and is primarily used by businesses to capture and qualify leads.

5 Ways to Use Data to Future-Proof Your E-Commerce Store

Data alone won't improve your e-commerce store because data strategy is needed to maximise data and get insights. Read on to get 5 tips on getting started with data!

How Offline Customer Experiences Can Help Your Online Sales

Read on to learn how to implement strategies to use offline customer service tools from CINNOX to capture leads, develop rewarding relationships and nurture repeat customers.

3 Ways to Make Your E-commerce Store Stand Out From the Crowd

Learn how to make your E-commerce store stand out from the world and make it more customer friendly enviornments

How to Use Live Chat to Humanise the E-commerce Customer Experience

Consumers are increasingly using digital self-service, but they still value live human support.

CX Blueprint for
E-commerce Success

Let’s face the fact. Today, starting a business is easier than answering ‘where do you see yourself...
Omnichannel Customer Engagement
E-commerce and Retail
cloud communications

Why You Need an All-Seeing, All-Knowing Experience Platform

Let’s face the fact. Today, starting a business is easier than answering ‘where do you see yourself...
Omnichannel Customer Engagement
E-commerce and Retail
cloud communications

CX Blueprint for
E-commerce Success

Let’s face the fact. Today, starting a business is easier than answering ‘where do you see yourself...
Omnichannel Customer Engagement
E-commerce and Retail
cloud communications
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