How to Improve Customer Experience Through API Integration

When CX and EX align, customers are satisfied, agents are engaged, and sales grow as they support one other. Learn how to join both experiences to make e-commerce even better!

If your idea of team collaboration is huddling your team together in a conference room, either virtual or physical, once a week to discuss ideas and status of projects, then...

Customer and Team Experience for a startup business is crucial. We at CINNOX understand the importance of CX and Team Experience Management.

Real estate traces its origins to Roman law and Greek philosophy, which recognised a person's right to own property. As a result, traditions in the property industry have been long

At the time you are reading this, a person is booking a ride on one of the ride-hailing apps, few tourists are pointing their smartphone cameras towards an ancient structure to scan and learn its...

Customer service teams are problem solvers. To say that they have to overcome many hurdles in order to provide 24/7 customer service and resolve tons of incoming enquiries would be an understatement.